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Ready to start exploring opportunities?

We look forward to talking with change-makers with innovative ideas. Let’s start the converstaion and see how we can partner so you can create best-in-class payments programs, products and solutions.

Cardholder Inquiries

Are you looking for assistance for your prepaid card? MetaBank issues prepaid cards and accounts for our partners and their programs.

For issues and questions regarding your prepaid card, call the customer service number on the back of your card.

If you still need assistance, you may fill out the contact form on by clicking here.

Please note: MetaBank does not have access to your account directly.


Let’s start the conversation.

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