For Cardholders

Welcome cardholders! We are proud to be the issuing bank for your prepaid card. Here you will find information about managing your prepaid card, financial education resources and who to contact with further questions.

About your card

If your prepaid card says "issued by MetaBank, N.A.," then we are the issuing bank that brings your money to LIFE. Thank you for choosing our products! We regard our role with responsibility and stewardship.


Please call the Customer Service number on the back of your card with any questions. Calling Customer Service is the most efficient way to resolve concerns or inquiries.