Welcome cardholders! We are proud to be the issuing bank for your prepaid card.
Here you will find information about managing your prepaid card, financial education
resources and who to contact with further questions.
About your card
If your prepaid card says "issued by MetaBank," then we are the issuing bank that
brings your money to LIFE. Thank you for choosing our products! We regard our role
with responsibility and stewardship.
Please call the Customer Service number on the back of your card with any questions.
Calling Customer Service is the most efficient way to resolve concerns or inquiries.